Privacy Policy

This Privacy Policy applies to acuitytechapps.com and to Acuity Tech Apps products that link directly to this policy.

Some applications may have their own privacy policies because their features and data practices differ. Where an application provides a separate privacy policy, that policy applies to that application.

Software developed by Acuity Tech Apps on behalf of a client may be governed by the client’s own privacy policy.

The information we collect depends on how you interact with Acuity Tech Apps and which products you use.

Website information

Our website is primarily a marketing and informational website. You do not need to create an account to browse the website.

We do not currently provide a website contact form. If you choose to contact us, your email application or email provider is used to send the message.

Our website hosting and infrastructure providers may automatically process limited technical information required to deliver and secure the website. This may include IP address, browser and device information, operating system, requested pages or URLs, date and time of requests, and technical information associated with security, performance, and server logs.

Information you provide to us

If you contact us by email, we may receive your name, email address, company or organisation information you provide, project requirements, attachments, and any other information you choose to include.

We use this information primarily to communicate with you, respond to your enquiry, provide requested information, and discuss or deliver services.

Information processed by our applications

Different Acuity Tech Apps applications may require access to different information or device capabilities in order to provide their features.

Where appropriate, an application’s store listing, in-app disclosures, permission requests, and/or application-specific privacy policy will provide additional information about its data practices.

We aim to request access only to information and device permissions reasonably necessary for the relevant functionality.

Depending on the service or application involved, information may be used to:

• provide and operate our website, applications, and services;
• provide features requested by users;
• respond to questions, support requests, and business enquiries;
• communicate about projects and services;
• diagnose technical problems and application crashes;
• maintain and improve performance, reliability, and user experience;
• understand how services and features are used where analytics are implemented;
• protect services and users against abuse, fraud, and security threats;
• process transactions or subscriptions where applicable; and
• comply with applicable legal obligations.

Where applicable law requires a legal basis for processing personal information, processing may rely on consent, contractual necessity, legitimate interests in operating and securing our services, or compliance with applicable legal obligations.

The applicable basis may depend on the service, information involved, and jurisdiction.

Our website and applications may use third-party service providers for functionality such as website hosting, application distribution, cloud services, analytics, crash reporting, payment or subscription processing, and other technical functionality required by a particular product.

These providers may process information according to their own terms and privacy policies.

Where an Acuity Tech Apps application uses third-party SDKs or services that process user information, relevant information may also be provided in that application’s privacy policy and applicable store privacy disclosures.

We may share information when reasonably necessary with service providers that help us operate our services, when you request or authorise sharing, to protect our rights or services, in connection with legitimate business transactions subject to appropriate safeguards, or where required by applicable law or valid legal process.

We do not sell personal information.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business records, resolving disputes, protecting our services, and satisfying applicable legal requirements.

Retention periods may vary according to the information and service involved.

Where appropriate, application-specific retention practices will be described in the relevant application’s privacy policy.

You may contact us to request deletion of personal information that we control, subject to applicable legal requirements and legitimate retention needs.

Requests can be sent to hello@acuitytechapps.com.

We may need to verify your identity before processing certain requests.

Where an application provides user accounts or stores user-generated data, additional account and data deletion mechanisms may be provided within the application or through an application-specific deletion page.

We use reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse, alteration, or disclosure.

These measures may include encrypted transmission using HTTPS and restricting access to information where appropriate.

No electronic transmission or storage method can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Depending on your location and applicable law, you may have rights relating to personal information, including requesting access, correction or deletion, objecting to or restricting certain processing, and withdrawing consent where processing relies upon consent.

Users can also manage applicable device permissions through their operating system settings.

Privacy requests may be submitted to hello@acuitytechapps.com.

Unless otherwise stated in an application-specific privacy policy, Acuity Tech Apps products covered by this policy are not specifically directed to children.

We do not knowingly collect personal information from children in circumstances where parental or guardian consent is required by applicable law.

If you believe that a child has provided personal information without appropriate authorisation, contact hello@acuitytechapps.com.

Applications specifically designed for children may have separate privacy policies and additional safeguards.

Some service providers used by Acuity Tech Apps may operate infrastructure or process information in countries other than the country in which a user lives.

Where personal information is transferred internationally, we seek to use service providers and safeguards appropriate to the circumstances and applicable legal requirements.

Different Acuity Tech Apps products may have significantly different data practices.

Where appropriate, applications will have dedicated privacy policies describing their actual permissions, data collection, processing, third-party services, analytics, advertising, subscriptions, accounts, AI processing, retention, deletion, and privacy choices.

Where an application-specific privacy policy conflicts with this general policy regarding that application’s practices, the application-specific policy applies.

We may update this Privacy Policy as our website, products, services, or legal obligations change.

The revised version will be published on this page with an updated “Last updated” date.

Questions, concerns, and privacy requests can be sent to:

For questions concerning a particular Acuity Tech Apps application, include the application’s name in your message.